Service Canada reopens online scheduling for biometrics
Since mid-September, Service Canada officers have been calling clients to schedule biometrics
appointments. But as of November 30, clients who have not been contacted should use the online
scheduling tool to schedule their own appointment, as stated in their biometrics instruction letter.
Please, be advised that you should choose the closest Service Canada office to you for your
appointment. Only clients with appointments will be able to use the service, as walk-in service is not
available.
Permanent residence applicants who have not enrolled their biometrics within the past 10 years will
require an appointment to fulfill the biometric requirement of their application.
Public policies exempting temporary residence applicants in Canada, and permanent residence
applicants who have enrolled their biometrics in the last 10 years, continue to be in effect.
You can find out if you need to give your biometrics here https://www.cic.gc.ca/english/visit/biometrics.asp
